Client since 2022

The Town of Oakville

In 2018, following placement, in the top 20 “best places to live” for five successive years, the Town of Oakville was named the “Best Place to Live in Canada” by MoneySense magazine. The town is committed to superior service delivery and takes great pride in providing innovative solutions. The website is the preferred channel for engagement with residents and business owners looking for information and accessing services.

Highlights Include

  • Improved search experience using Azure Cognitive Search
  • Salesforce integration
  • In My Neighbourhood interactive feature highlighting ward-specific information based on a user’s address
  • Integration with GIS for interactive maps
  • Custom alerts and notifications
  • Azure AD integration
  • 3,500+ pages and nearly 4,000 documents
  • Event & Webinars sign up

Service Offerings

Discovery & Strategy
Usability Analysis
Persona & Use Case Development
Information Architecture
Wireframing & Interaction design
Accessibility (WCAG)
UX UI And Responsive Design
CMS Integration
Rest API Integration
Search & Content Filtering
Analytics & Conversion Tracking
Performance Optimization And Load Testing


"Council and I recognize the important role has in connecting residents with the programs, services, and supports the town has to offer. The new website provides an enhanced online experience for residents to find information more quickly and easily connect with the town."
Rob Burton
increase in online services usage
0 %
Achieved accessibility score
+ 0 %
increased search effectiveness and usage
x 0

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